Centrelink Agency

The Centrelink Agency at CCH can assist with the following: https://financialframework.com.au/application/files/9314/7996/7597/ff_services_centrelink.jpg

  • use internet enabled computers & printers
  • access free Wi-Fi without a password
  • get brochures and fact sheets
  • get reply paid Medicare envelopes
  • scan, copy, print & upload documents
  • verify identity documents.

Our friendly Agents can also help with general questions about our payments and services.

Due to COVID-19 restrictions, the Agency is open by appointment only – please call (03) 5472 4842 to book.

When: Monday to Friday (closed public holidays)
Time: 9.00am – 3.00pm (closed for lunch 12.30pm – 1.00pm
Where: Castlemaine Community House, 30 Templeton Street.

Please Note: Agents cannot make any payments or decisions about payments, review, assess or vary payments or issue Electronic Benefit Transfer and other cards.